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Frequently Asked Questions
How is Study Break different from other hard seltzers?
Most hard seltzers are made from a beer-derived base, but Study Break stands apart with a unique alcohol base made from oranges. This allows us to deliver bold, refreshing flavor without any of the off-putting aftertaste. Welcome to Flavortown!
What is the delivery policy?
Someone must be available to receive your delivery. If no one is home, the carrier will make up to two additional attempts—typically on the following days.
If all attempts fail, the package will be returned to our retailer, which results in additional shipping costs. To avoid this, please plan accordingly.
If your order is returned, you’ll have two options:
• Reship your order for a $19.99 fee
• Request a refund (original shipping fee will be deducted)
What is the return policy?
Orders that contain alcohol cannot be returned or exchanged by law.
What happens if my order arrives?
If your order arrives damaged, our team will work to make it right! Send us an email customerservice@vinoshipper.com with a photo of the damaged order and we will coordinate a reshipment.